After 45 Years, They Called My Compassion Inefficient—So I Made 22 Minutes Viral

when a patient cries, I…” Her voice broke. “I feel my heart do something ugly. Like it wants to shut off. And that scares me more than anything.”

I leaned forward.

“Listen to me,” I said. “The day you stop being scared of that is the day you should leave. Because if you can watch someone suffer and feel nothing, the job has eaten you alive.”

Tears slipped continue reading …