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After 45 Years, They Called My Compassion Inefficient—So I Made 22 Minutes Viral

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room, the new floor manager pulled me aside.

“Margaret,” she said, tapping her tablet. “You spent 22 minutes in Room 304. The protocol for a vitals check is four minutes. You’re tanking our efficiency average.”

Efficiency.

Since when is holding a dying man’s hand inefficient?

I tried to explain that he was scared. She cut me off. “We have counselors for continue reading …

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