GS-I continued from the uploaded story. The setup, characters, and fin…

for the last stretch of my career, I ran the department that told families what they owed and, more often, what they did not owe. I retired in 2022. Forty-six years.

Here is what that job does to a person. It teaches you that almost nobody loses because they were wrong. They lose because they could not produce the document.

I have sat across from a widow continue reading …