Hotel Staff Denied Entry to a Woman in Old Clothes, Not Realizing She Was the Owner’s Wife

respect training for every single employee, mystery shopper programs, a complete review of our policies, and a zero-tolerance policy for discrimination of any kind.”

He turned to Harper.

“You’re on probation,” he said sternly. “You hired these people. You trained them. This happened under your watch. You have six months to prove to me that this will continue reading …