Major U.S. Airline Cracks Down on Loud Audio From Personal Devices

April 6, 2026 by emma

As in-flight internet becomes faster and more available, more passengers are streaming movies, listening to music, and playing games during flights. Because of this, airlines are paying closer attention to how device use affects the cabin experience.

To address the issue, United Airlines updated its Refusal of Transport policy. The new rule says passengers who refuse to use headphones while playing audio or video may be considered disruptive. In more serious situations, travelers could even be denied boarding or removed from a flight.

The airline now places loud device use in the same category as other disruptive behavior, such as ignoring crew instructions or boarding while intoxicated. While using headphones has always been considered polite, the airline says the rule is being emphasized more as onboard internet services continue to expand.

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