The 20-Minute Delay That Turned a Flight of Strangers Into Family

it forced. Some are saying the captain used a tragic situation to guilt people into compliance. Some are asking why they should miss connections for a ‘symbolic moment.’”

My jaw clenched.

“Did anyone miss a connection because of the twenty minutes?” I asked.

“Possibly,” he said. “We don’t have full data yet.”

I closed my eyes briefly.

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