The Plain-Dressed Hotel Owner Who Reclaimed Her Lobby in Nine Minutes

“That’s a large review.”

“I know.”

“It will be messy.”

Madeline looked around the lobby.

“It already is.”

“Understood.”

Madeline turned to Rosa.

“You’ll have support. You’ll also have authority. No one buries a complaint here again.”

Rosa nodded.

“I won’t let them.”

“I believe you.”

For the first time all morning, Madeline looked tired.

Not weak.

Tired.

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